Our practice focuses on delivering quality dental care within a respectful, open, and professional setting for all patients. These policies exist to support clear communication, patient understanding, and consistent care.
Our Patient Care Philosophy
At Evergreen Smiles, patients are our priority. Our mission is to deliver dependable dental care through the expertise of a knowledgeable team of dental professionals and specialists. We believe effective care is built on honesty, thoughtful planning, and mutual trust between patients and providers.
Treatment recommendations are made with care and responsibility. While some procedures may involve temporary discomfort or effort, they are never suggested without a clear purpose or explanation. Our goal is to support long-term oral health while respecting patient comfort and individual circumstances.
Patient Rights and Respectful Care
Every patient receiving care at Evergreen Smiles has the right to:
- Be treated with dignity, courtesy, and respect
- Receive clear explanations of proposed treatments
- Ask questions and receive understandable answers
- Be informed of benefits, risks, and alternatives
- Make decisions regarding their own dental care
We encourage open communication and believe informed patients are better prepared to participate in their treatment decisions.
Informed Consent and Treatment Planning
Before any procedure, patients are provided with relevant information to support informed consent. Treatment plans are based on clinical evaluations and discussed openly with patients before care begins.
Patients may choose to proceed, delay, or decline treatment after receiving full explanations. Our team respects each patient’s decision and supports them without pressure.
Privacy and Confidentiality
Evergreen Smiles is committed to protecting patient privacy. Personal and medical information is handled with care and shared only as required for treatment, operations, or legal obligations. Safeguards are in place to maintain confidentiality and patient trust.
Professional Standards and Responsibilities
Our dental team follows established professional and ethical guidelines to maintain a safe and organized care environment. Patients are encouraged to:
- Provide accurate health information
- Follow recommended care instructions
- Communicate concerns or changes in health status
This shared responsibility supports effective treatment and positive outcomes.